Dr. Henry A. ("Hank") Marquis, Ph.D., FBCS CITP, is an executive advisor, coach, speaker, and author who helps technology leaders simplify complex IT solutions for digital employees. He is a globally recognized IT digital employee experience and service management expert. He has launched five startups and helped countless IT leaders across his thirty-plus-year career as CEO and CTO. Through assessment, workshops, keynotes, and advisory services, Hank advises leadership, IT, HR, and customer success teams.

www.hankmarquis.com