In the years since his graduation from Duke University in 1986, Robert Fox has been involved with architecture and governance in the banking, retail sales, telecom and insurance industries, holding positions from developer to manager, and from enterprise architect to the director of Information Architecture at a Fortune 500 company. He has participated in the design, development and installation of IT solutions all over the world, from Bolivia to Siberia, accumulating a broad base of experience with IT organizations and the various approaches to controlling the chaos that is IT management. He has been a recurring, featured speaker at many industry conferences over the last decade, and a guest lecturer in the Masters and Doctoral programs at several universities near his home in Little Rock, Arkansas, where he and his wife, Tammy, live.