Eric Butow (Jackson, CA). Eric is the owner of Butow Communications Group (BCG), a Web design and online marketing firm. Butow began writing books in 2000 when he wrote Master Visually Windows 2000 Server. Since then, Butow has authored or co-authored 14 other books. Those books included several chapters in Que’s Special Edition Using Microsoft Windows Vista and the subsequent Microsoft Windows 7 In-Depth, Addison-Wesley’s User Interface Design for Mere Mortals, and most recently Que’s Blogging to Drive Business.