Jon R. Katzenbach is the founder of the Katzenbach Center, part of Strategy&, the strategy consulting group at PwC'��'��The experts on organizational culture, teaming and informal organization'��. He is a managing director at PwC and has held high-level positions at some of the biggest consulting firms in the world, including Booz Allen and McKinsey, where he was a director and led their San Francisco and New York offices for 35 years. He is the author of three books, including the seminal The Wisdom of Teams (over 400,000 sold worldwide).