Robin Johnson is a former mental health social worker, author and editor, researcher and policy analyst. During a brief stint as national lead on mental health and housing for the National Social Inclusion Programme, working with the Department of Health, Dept of Communities and the Royal College of Psychiatrists, Robin had suggested the term 'a psychologically informed environment' to describe the creative practice then emerging in homelessness services in the UK. In the years since then, he and his colleagues have now refined these initial observations into a dynamic working framework for the design, development and self-assessment of effective support services for people with complex needs.He now lives in Cornwall, where he writes, sings, and plays saxophone with more enthusiasm than skill.