Richard "Dick" James is a retired professor emeritus Crader Professor of Counseling at the University of Memphis. He was formerly a junior high school counselor and Title III Innovative Education program director in Mattoon, Illinois. He is a licensed psychologist and licensed professional counselor health service provider and supervisor in Tennessee. He is also a National Certified Counselor and Nationally Certified School Counselor. He trains police officers for crisis intervention with the mentally ill and has provided advanced crisis intervention training for U.S. Border Patrol Peer support teams and consults on crisis intervention planning and techniques with schools, agencies, prisons and businesses.