Bart Van Looy

3 books

Jul 6, 2006
Cover of Valuepack:Services Management:An Integrated Approach with Essence of Business Process Re-Engineering

Valuepack:Services Management:An Integrated Approach with Essence of Business Process Re-Engineering

Jan 1, 2003
Cover of Services Management an Integrated Approach

Services Management an Integrated Approach

Jun 26, 1998
Cover of Service Management

Service Management