Michael West is Professor of Organizational Psychology at Lancaster University Management School, Visiting Professor at University College Dublin and Emeritus Professor at Aston University. He is Senior Visiting Fellow at The King�s Fund. He graduated from the University of Wales in 1973 and received his PhD on the psychology of meditation in 1977. He has authored, edited or co-edited 20 books and has published over 200 articles for scientific and practitioner publications, as well as chapters in scholarly books. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), the APA Society for Industrial/Organizational Psychology, the International Association of Applied Psychologists, the British Academy of Management, a Chartered Fellow of the Chartered Institute of Personnel and Development and Academician of the Academy of Social Sciences. He focuses on how to develop the conditions for organizations and people to thrive at work through research into team working, organizational culture, leadership and effectiveness, particularly in relation to the organization of health services. He advises governments and organizations on developing health service cultures of high quality and compassionate care and speaks to a wide range of audiences on these topics nationally and internationally.