Service Excellence = Reputation = Profit: Developing and Sustaining a Reputation for Service Excellence

by Robert Johnston

gary dawkes

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  • ISBN10 0953902846
  • ISBN13 9780953902842
  • Publish Date 1 November 2001
  • Publish Status Out of Print
  • Out of Print 31 May 2012
  • Publish Country GB
  • Imprint Institute of Customer Service
  • Format Hardcover
  • Pages 84
  • Language English