This text is aimed at the busy manager or proprietor who needs to implement ISO 9001 in a simple way to deliver real benefits. It consists of a commentary against each clause of ISO 9004 (Guidelines for performance improvements), explaining the practical benefits of implementing the guidance that is given in the standard. Where a clause contains requirements under ISO 9001 (Requirements) these are covered by illustrating how they can be implemented in the most practical manner. Accompanying each clause are real examples of procedures and record sheets. These can be used as they are or modified to meet the reader's circumstances.
- ISBN10 0566083736
- ISBN13 9780566083730
- Publish Date 15 June 2001
- Publish Status Out of Print
- Out of Print 11 July 2011
- Publish Country GB
- Imprint Gower Publishing Ltd
- Format Hardcover
- Pages 272
- Language English