A complete guide to developing the knowledge and skills you need to influence people: your colleagues, your supervisors, your organization, and your customers.This book distills 50 years of professional and academic literature on "how to get to the top." Learn the fundamentals of both verbal and non-verbal communication, and techniques for managing the impression you make in a wide variety of work and social situations. Learn techniques to become more assertive, speak in public, and run meetings. Learn the right way to criticize, how to influence a group, and how to develop long-term strategies for increasing your power within the organization.New and upwardly-mobile managers.
- ISBN10 6610077797
- ISBN13 9786610077793
- Publish Date 27 May 2004 (first published 22 May 1996)
- Publish Status Active
- Out of Print 21 August 2012
- Publish Country US
- Imprint Taylor & Francis Group
- Format eBook
- Language English