Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
- ISBN10 1292100206
- ISBN13 9781292100203
- Publish Date 17 September 2015 (first published 8 June 2006)
- Publish Status Active
- Publish Country GB
- Publisher Pearson Education Limited
- Imprint Pearson Business
- Edition 3rd edition
- Format Paperback
- Pages 296
- Language English