For courses in Internet for Business Communications and Business Communication.
This easy-to-read, in-depth treatment provides comprehensive information and expert advice on communicating effectively and responsibly through e-mail. It contains learning activities that will help students gain proficiency in the basic skills and beyond—presenting a system for applying the core skills to enhance customer service and build loyal partnerships.
- ISBN10 013041817X
- ISBN13 9780130418173
- Publish Date 11 August 2003
- Publish Status Out of Print
- Out of Print 24 September 2013
- Publish Country US
- Imprint Pearson
- Format Paperback
- Pages 164
- Language English