Rihards Olups has over 10 years of experience in IT. He has had a chance to work with various systems, and most of that time has been spent with open source solutions. Exposure to Zabbix, one of the leading open source enterprise class monitoring solutions, was with the first public releases more than nine years ago, which has allowed to gain practical knowledge on the subject. Previously employed by a government agency, Rihards was mostly involved in open source software deployments ranging from server to desktop grade software, with a big emphasis on Zabbix. More recently the author has joined Zabbix SIA, the company behind the software that this book is about, which has allowed him to gain even more experience with the subject.