209 books • 1 series
It Services Portfolio Management Best Practice Handbook
Release and Deployment of Production-Ready Software
Availability Management for It Services Best Practice Handbook - Proactively Manage and Maintain Service Levels to Meet Sla Expectations in Reliability, Maintainability, Serviceability, Resilience and Security - Ready to Use Bringing Theory Into Action
Software Testing and Quality Assurance with It Change Management Transition Planning, Support, Service Validation, Testing and Evaluation Handbook. Change Without Risk.
The Service Level Agreement Sla Guide - Sla Book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write Your Sla
Change Management in It Best Practices- Simplify It Changes with Change Management Process, Plans and Templates - Integrated, Fast, Simple and Successful
Financial Management Theory and Practice
Knowledge Management Best Practice Workbook
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - Itil Compliant
Outsourcing Best Practices Step-By-Step Guide on How to Manage the Changes, Challenges, Opportunities and Implement a Successful Outsourcing Process
Capacity Management Handbook, Monitor, Analyze, Tune, Manage Demand and Plan Your Organizations It Capacity Demands Best Practices Handbook - Ready to Use Bringing Theory Into Action
It Governance Metrics Measurement and Benchmarking Best Practice Workbook
The It Service Management Processes and Activities, Roles and Responsibilities Job Description Handbook
Information Security Management Best Practice Workbook
Supplier Management Best Practice Handbook
Help Desk, Service Desk Best Practice Handbook
Itil Practitioner Plan and Improve (Ippi) All-In-One Exam Guide and Certification Work Book; It Service Management with Availabilty Management, Capacity Management and Disaster Recovery, It Service Continuity Management
The Configuration Management Templates Sourcebook - 22 Ready to Use How-To Workbooks, Project Plans and Planning Guides, Tools, Templates and Checklists, Print and Download - The Complete Guide
The Change Management Templates Sourcebook - 13 Ready to Use How-To Workbooks, Project Plans and Planning Guides, Tools, Templates and Checklists, Print and Download - The Complete Guide
Disaster Recovery and Business Continuity It Planning, Implementation, Management and Testing of Solutions and Services Workbook
Itil Practitioner Support and Restore (Ipsr) All-In-One Help Desk Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service Support with Service Desk, Incident Management and Problem Management
ISO/Iec 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/Iec 20000 Certification, FAQs, Mapping Responsib
The Change Management Toolkit
The Service Level Management Templates Sourcebook - 24 Ready to Use How-To Workbooks, Project Plans and Planning Guides, Tools, Templates and Checklists, Print and Download - The Complete Guide