Model Business Letters, Emails and Other Business Documents

by Shirley Taylor

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Book cover for Model Business Letters, Emails and Other Business Documents

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The global best-selling companion to the fundamentals of business correspondence. Over 350,000 copies sold!

In business, communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you're sending the right ones.

Model Business Letters

is a practical and comprehensive guide to help you get more value from your business communication.

In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style. Model Business letters will help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including:How to present business documents correctly and clearlyhow to structure your communication for maximum resultshow to make your email work for youmodel examples for a range of business communication needs100 top-tips for better business writing

If you want your business to be a model of successful communication,Model Business Letters will be a valuable companion.


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  • ISBN10 128359143X
  • ISBN13 9781283591430
  • Publish Date 1 January 2011 (first published 2 September 2003)
  • Publish Status Active
  • Out of Print 17 February 2015
  • Publish Country US
  • Imprint Financial Times/ Prentice Hall
  • Edition 7th Revised ed.
  • Format eBook
  • Language English