"Identifies the ten most critical moments in a person's career when the right word can make a life-changing difference and provides communication strategies for navigating them with clarity and conviction"--Provided by publisher.
- ISBN10 1299168906
- ISBN13 9781299168909
- Publish Date 1 January 2010
- Publish Status Active
- Out of Print 18 March 2015
- Publish Country US
- Publisher Random House USA Inc
- Imprint Ten Speed Press
- Format eBook
- Language English